📄 ProductPair – Terms of Use

Last updated: April 8, 2025

Welcome to ProductPair! These Terms of Use ("Terms") outline the rules and expectations for using our website, widget, and related services ("Services"). By accessing or using ProductPair, you agree to these Terms - so please read them carefully.

1. What We Do

ProductPair is an AI-powered personalization tool designed to enhance the online shopping experience. Our widget allows users to input their public Instagram handle, which we scan to generate a fun lifestyle persona and tailored product recommendations based on your brand’s pre-defined categories.

2. How We Use Public Data

When a user voluntarily enters a public Instagram profile, we access publicly available information - such as bio, posts, and engagement patterns - to generate a persona experience. We do not store, sell, share, or repurpose this data in any way beyond powering the experience in real time.

We only analyze public content. We never access private profiles, private messages, or any login credentials. If a profile is set to private, it will not work with the ProductPair experience.

3. Intended Use

ProductPair is a lighthearted tool designed to provide interactive shopping experiences and personalized product suggestions. It’s meant for marketing and engagement purposes - not for diagnostics, decisions with legal impact, or anything that requires verified identity.

4. Privacy & Data Handling

We do not store personal Instagram data, nor do we track individual users beyond basic engagement analytics. For full details on how we handle cookies or other session data, see our Cookie Policy and Privacy Policy.

5. Your Responsibility as a Brand

If you're a brand or agency using ProductPair, you're responsible for defining personas and associating them with appropriate products. You're also responsible for ensuring your use of ProductPair aligns with your own privacy policy and any local data regulations that may apply to your audience.

6. Intellectual Property

All content on ProductPair - including the platform, branding, illustrations, and AI logic - is the intellectual property of ProductPair Inc. You may not reproduce, modify, or redistribute our platform or branding without written permission.

7. Service Availability

While we strive to keep ProductPair running smoothly, we can't guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the Services at any time without notice.

8. Limitation of Liability

ProductPair is provided “as is.” We are not responsible for any damages, direct or indirect, arising from the use or inability to use our Services. We do not guarantee increased sales, engagement, or other outcomes.

9. Updates to These Terms

We may revise these Terms from time to time. If we make changes, we’ll update the “Last updated” date and, where appropriate, notify you on our website.

10. Contact Us

Have questions? Reach out to us anytime at hello@productpair.ai