Privacy Policy for ProductPair.ai

Effective Date: June 16, 2025

Thank you for using ProductPair.ai ("we," "our," or "us"). We are committed to protecting your privacy and providing transparency around how we collect, use, and protect your information. This Privacy Policy explains how we handle information collected through our website, services, widgets, and any other digital experiences or tools that link to this policy (collectively, the "Services").

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly:

• Email address and contact information when you sign up or communicate with us.

• Profile information when you interact with our personality-matching or product suggestion features.

• Content or messages submitted through our contact forms, surveys, or support tools.

b. Information Collected Automatically:

• Device identifiers, browser type, operating system, and IP address.

• Pages viewed, interactions with widgets, time spent on the site, and referring URLs.

• Cookie and pixel tracking data to support analytics, personalization, and advertising.

c. Information from Partners:

• Data from third-party platforms, including public social media profile data, if you opt in to our enhanced personalization features.

• Affiliate tracking or marketing campaign data.

2. How We Use Your Information

We use your information to:

• Personalize product pairings and persona results.

• Operate, improve, and optimize our Services.

• Communicate with you about updates, promotions, and relevant content.

• Analyze user behavior and preferences to improve accuracy and relevance.

• Detect, investigate, and prevent security incidents or fraud.

3. How We Share Your Information

We do not sell your personal information. We may share your data:

• With service providers or subprocessors who help us operate the Services (e.g., hosting, analytics, customer support).

• With marketing or brand partners when you interact with co-branded experiences (e.g., a brand’s version of ProductPair).

• As required by law, regulation, or legal process.

• In connection with a merger, acquisition, or sale of assets.

4. Your Choices

• Email Communications: You can unsubscribe from marketing emails at any time.

• Cookies: You can manage your cookie preferences through your browser settings.

• Access & Deletion: You may request access to or deletion of your personal information by contacting us at hello@productpair.ai.

5. Data Security

We take reasonable measures to protect your information, including secure servers, encryption, and limited access controls. However, no method of transmission or storage is 100% secure.

6. Children's Privacy

Our Services are not directed at children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.

7. International Users

If you access our Services from outside Canada, you acknowledge that your information may be processed and stored in countries where data protection laws may differ from your jurisdiction.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top indicates when it was last revised. We will notify you of significant changes by posting a notice on our website or contacting you directly.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

ProductPair.ai
Email: hello@productpair.ai
Location: Toronto, Canada